Shipping & Delivery Policy

At Qingniugo Lamps, we are committed to ensuring that your purchases arrive in a timely and efficient manner. Below you will find our shipping and delivery policies, which apply to all orders within the continental United States.

Shipping Destinations

We ship to all addresses within the United States, excluding Hawaii and Alaska.

Shipping Carriers

We utilize a range of reliable carriers to deliver your orders, including:

• DHL
• FedEx
• UPS
• TNT

Shipping Costs

We are pleased to offer free shipping on all orders, regardless of the order size or value.

Order Processing Time

Once your order is received, we will process and ship it within two business days. Orders placed on weekends or holidays will be processed on the next business day.

Delivery Time

Our standard delivery time is two to three business days from the date of shipment. Please note that delivery times may vary slightly due to unforeseen circumstances or factors beyond our control.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. This will allow you to monitor the status and location of your package until it arrives at your doorstep.

Delivery Issues

If you encounter any issues with your delivery, such as a delayed or missing package, please contact our customer service team at ‪(413)239-7634. We will work diligently to resolve the issue and ensure that you receive your order as quickly as possible.

Contact Us

For any questions or concerns regarding our shipping and delivery policy, please feel free to reach out to us at info@qingniugo.com . We are here to assist you and ensure a smooth and satisfactory shopping experience.

Thank you for choosing Qingniugo Lamps. We appreciate your business and look forward to illuminating your home with our exquisite lighting fixtures.